AGL puts in place support measures for customers impacted by NSW fires
Today AGL advised it was working closely with Australia Post on the postcodes of areas impacted by the NSW fires, amending billing activities and offering affected customers support from AGL’s Staying...
View ArticleAGL launches Monthly Billing
From November, AGL Energy Limited (AGL) will introduce My AGL Monthly Bill, an innovative new billing product that enables customers to be billed monthly for their gas and electricity. Customers can...
View ArticleAGL puts in place support measures for customers impacted by NSW fires
Today AGL advised it was working closely with Australia Post on the postcodes of areas impacted by the NSW fires, amending billing activities and offering affected customers support from AGL’s Staying...
View ArticleAGL launches Monthly Billing
From November, AGL Energy Limited (AGL) will introduce My AGL Monthly Bill, an innovative new billing product that enables customers to be billed monthly for their gas and electricity. Customers can...
View ArticleAGL makes submission to NSW Review of Energy Efficiency Programs for Low...
AGL acknowledges the role of energy efficiency in managing energy use and... Read more» The post AGL makes submission to NSW Review of Energy Efficiency Programs for Low Income Households appeared...
View ArticleNRMA releases Liquid Fuel Security Report
Today, the NRMA has released Part Two of Australia’s Liquid Fuel Security. This report builds on Part One, which was released in Feb 2013. The latest report highlights the potential risks of a growing...
View ArticleAGL submission to the NSW Energy Savings Scheme Review
AGL has made a submission to the Review of the NSW Energy Savings Scheme. AGL supports the transition to a consumer-led energy efficiency market and has highlighted the important role of smart meters...
View ArticleLaunch of AGL Smart CNG
AGL Energy Limited (AGL) today announced plans to roll out Compressed Natural Gas (CNG) refuelling stations across the east coast of Australia, accelerating involvement in the alternative fuel market...
View ArticleLaunch of new AGL bill
This week, AGL launched our bill re-design project. Our customers and the community told us that they’d like a bill that was clearer and easier to navigate and we’ve taken on board that message....
View ArticleWelcome news for QLD concession card holders
The Queensland Government yesterday confirmed that they will be directing an additional $50 million in the state budget to fill Federal Government concession reductions for essential services such as...
View ArticleQLD today releases 30 year electricity strategy
The Queensland Government today released PowerQ: a 30 Year Electricity Strategy. The document sets out the strategy for the state when it comes to energy consumers, the electricity market and the role...
View ArticleAGL working with the community sector to support vulnerable customers
AGL welcomes the report released by Consumer Action Law Centre (CALC) today into improving support for customers experiencing payment difficulties with their energy bills. Drawing on the experience of...
View ArticleAGL highlights importance of integrated approach to alternative transport policy
AGL has lodged our submission to the Review of NSW Vehicle Charging Initiatives. The growing intersection of the traditional energy market with the transport sector, present businesses and households...
View ArticleAGL advocates on behalf of customers in NSW network pricing determinations
Network costs make up a significant proportion of the bills our customer receive. As such a significant driver, further increases can contribute to rising affordability issues, especially for...
View ArticleAGL supports VIC seniors through Government partnership
Today, the VIC Government announced a partnership with AGL to deliver heavily discounted offers to Victorian Seniors Card Holders. Minister for Ageing David Davis said this is the first time the...
View ArticleAGL kicks off consultation with community & consumer groups, financial...
Throughout September and October AGL representatives are making their way around the country talking directly with community and consumer groups about how we can improve our practices, products and...
View ArticleAn evidence-based approach to Corporate Responsibility
Have you seen AGL’s research published in the Sustainability Accounting, Management and Policy Journal on the corporate responsibility program Energy for Life? The research outlines how AGL has...
View ArticleAGL CEO signs on as Pay Equity Ambassador
Our CEO and Managing Director, Michael Fraser, is one of the 32 business leaders who have signed on to be a Pay Equity Ambassador for the Workplace Gender Equality Agency. The goal behind being an...
View ArticleAGL offering flexible payment options and improving support for customers
A report today released by Ernst and Young highlighted affordability issues rate highly as a concern for energy consumers. AGL Energy Limited (AGL) has been actively consulting with consumer and...
View Article24/7 access making it easier for AGL customers
In an Australian energy industry first, AGL Energy is introducing 24 hour, seven days-a-week service from this November. Customers will now be able to confirm account balances and details, pay or query...
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